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Privacy Policy

Privacy Policy for Kidden

Effective Date: [22-Nov 2024]

At Kidden, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our mobile application and website (collectively, the “Services”). By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

Personal Information
  • Registration Information: When you sign up for an account, we collect your name, email address, phone number, and other contact details.
  • Payment Information: When you make a purchase using Apple Pay or any other payment method, we collect billing details such as your name, address, payment method, and transaction history. Apple Pay does not share your card details with us. Instead, Apple Pay uses a unique transaction identifier for each purchase.
Usage Data
  • We collect information on how you interact with our Services, including app features you use, content you engage with, and device information.
Device Information
  • We may collect data about the device you use to access our Services, including the device type, operating system, IP address, and app version.

2. Use of Information

We use the collected information to:
  • Provide, maintain, and improve our Services.
  • Process payments through Apple Pay or other payment gateways.
  • Communicate with you about your account and provide customer support.
  • Send notifications and updates related to your activities and purchases.
  • Analyze user behavior to improve app features and user experience.
3. Payment Processing (Including Apple Pay)

When you make a purchase through Apple Pay or other payment services, we do not store your sensitive financial information such as credit card details. Apple Pay processes the payment through its secure platform, which uses a tokenization method to protect your financial data. Kidden receives only the necessary details to complete the transaction, including a unique transaction identifier.

For Apple Pay:
  • We do not have access to your full credit card number or personal banking information.
  • Apple Pay provides an extra layer of security by using biometric authentication (Face ID, Touch ID) or a passcode for authorizing payments.
4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information only in the following cases:

  • Service Providers: We share your information with trusted third-party service providers who help us operate our Services, process payments, or analyze data. These providers are obligated to keep your information secure and confidential.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Services. If you wish to delete your account, please contact us at [support@kiddenapp.com], and we will remove your information from our systems.

6. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee the security of your data.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate information.
  • Deletion: You can request deletion of your personal data under certain conditions.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [support@kiddenapp.com].

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information of a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our Services or by email. Please review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: [support@kiddenapp.com]

Phone: [+965 22398909]

Website: [kiddenapp.com]