Privacy Policy

1. Scope of the Policy

• This policy applies to all users of the Kidden app and services, including parents, academies, and business partners.

2. Data We Collect

We may collect the following types of data:

• Account Information: Name, email, phone number, password.
• Child Information: Name, age, interests (managed exclusively by the parent or guardian).
• Location Data: To display nearby activities and academies.
• Booking and Payment Data: Transaction details (card data is not stored).
• Device and Usage Data: Device type, IP address, activity logs.
• Correspondence: Messages for support or communication with academies.

3. Protecting Children’s Privacy

• Accounts must be created and managed exclusively by parents or guardians.
• We do not collect children’s data directly without parental consent.
• We comply with Kuwaiti and international regulations regarding children’s online privacy.

4. How We Use Data

We use your data for the following purposes:

• Providing and improving Kidden services.
• Managing bookings and processing payments.
• Personalizing the user experience.
• Sending notifications, alerts, and relevant offers.
• Preventing fraud and ensuring security.
• Providing technical support and resolving disputes.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data in the following cases:

• Academy Partners: To confirm bookings and communicate.
• Payment Providers: To securely process transactions.
• Technical Service Providers: Such as hosting and analytics services.
• Government Authorities: When officially requested in accordance with the law.
• Mergers or Acquisitions: You will be notified of any changes.
• Kidden Group Companies: To support integrated services such as registration, transactions, support, and improving products and communication.

6. Data Storage and Security

• Your data is stored on secure servers compliant with Kuwaiti data protection laws.
• We use encryption, firewalls, and advanced security systems.
• Payment card details are processed via PCI-DSS compliant providers and are never stored on our servers.

7. Your Rights

You have the right to:

• Access your personal data.
• Update or correct your data.
• Request deletion of your data.
• Object to data processing.
• Withdraw consent at any time.

To exercise these rights, contact us at: info@kiddenapp.com

8. Cookies

• We use cookies to improve app performance and user experience. You can disable cookies in your browser settings, but some features may be affected.

9. Data Transfer

• Your data may be transferred to servers outside of Kuwait. We ensure the same level of protection is maintained.

10. Data Retention

• We retain your data only as long as necessary to provide our services, comply with local laws, or prevent fraudulent activity.

11. Analytics and Advertising

• We use tools such as Google Analytics to monitor and improve our services.
• We may display personalized ads to support and maintain the app and its services.

12. Policy Updates

• We may update this policy from time to time. Any material changes will be communicated to you, and the updated policy will be available in the app and on our website.